FAQ

Frequently Asked Questions

Shipping & Delivery

Q: How long does shipping take?
A: We typically process orders within 1-2 business days. Delivery times vary based on your location.

Q: Do you offer free shipping?
A: Shipping costs are calculated at checkout based on your location and order size.

Products

Q: What's the difference between USB, Battery, and Hybrid power?
A: USB-powered products plug into any USB port, battery-powered products run on batteries for portability, and hybrid products offer both options for maximum flexibility.

Q: Are your products waterproof?
A: Water resistance varies by product. Check individual product descriptions for specific ratings.

Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of purchase for unused items in original packaging.

Q: How do I initiate a return?
A: Contact our customer service team to start the return process.

Contact Us

Have more questions? Feel free to reach out to our customer service team.